Android users can now access a new texting protocol from Google that includes similar features that Apple’s iMessage has. RCS(Rich Communication Services) is a more powerful messaging platform. It will act as an alternative to the commonly used text messaging protocol known as ‘SMS’. Besides, access to these key features, RCS allows Android users a more broad platform for messaging. It includes read receipts that show whether users have seen their message while chatting. Along with this, users can send richer media like high-resolution images, typing bubbles when a person is typing the message, and many more. 

Redefine Your Brand’s Messaging Experience

Introducing to the next generation of SMS that possesses the rich capability of a smartphone app into communications. No need to download or install anything. Just tap! 

1- Unique Business Communications

How about taking advantage of your client’s experience with SMS text messages? Introduce them by adding a personal touch while they communicate with you in their message inbox. 

2- Deliver rich media experience

Deliver rich communications that your client can trust to boost your brand and communications with them. Convert every contact by including your logo, brand name, videos, photos, and carousels to your offers. 

3- Reach out, Engage, and Convert

You can set your business apart from your competitors by sending interesting, conversational RCS messages. It will also help you improve your sales figures. 

4- As you think suitable

With RCS messaging API integrated into your system, you can make it something more than a channel. 

5- Close to your customers

It has never been more important or more practical to take a customized approach. So, understand your client’s ideas, their needs and stay up to date and they will come back to you again. 

6- Rich-Media Experience 

Rich media, configurable buttons, calendar connections, long character limits and many more advanced features make RCS a fantastic tool for corporate communications. 

7- Comprehensive Chatbot

With RCS’s comprehensive chatbot, you can use conversation automation to send relevant and timely alerts to your clients and automate repeated communication platforms. 

8- Real-Time Analysis

With RCS, get real-time analysis such as seen and delivered message reports along with on-screen event tracking to help you get valuable client insights. 

Also, read about Blockchain Technology

Some More RCS Messaging Features

1- Notify

Notifications for delivery and updates

Reminders to Renew

T&C Policies Update

Order confirmation

2- Engage

New products offer

Offers & discounts

Customer feedback

3- Secure

OTP Verification

Password Reset

Suspicious Account Activity alerts

4- Support

Chat with a live agent in real-time

Automatic response to customer queries. 

Final Thoughts

Today, millions of businesses use SMS to interact with their mobile customers. But, with RCS Business Messaging, you can do all including Branding, Rich Media, Interaction, and Analytics. Following this, businesses can use RCS to create branded, interactive mobile experiences delivered directly to the native Android messaging app. Improve your customer experience with seamless messaging for your business. The next generation of SMS is here! 

We at Westonik Solutions Pvt. Ltd. Provide RCS messaging service for your business at affordable prices. With us, you can easily get access to this incredible service for your businesses. Feel free to Contact Us anytime if you have any queries.